Shipping Policy

Saan Saan is a small business with limited resources and produces handmade products in small batches. We appreciate your understanding if there are delays in processing your order, especially during high-volume seasons.

Please review our Shipping Policy with notes on the various shipping options for you:

Pickup

You may have your order picked up by you or by a motorbike courier that you prefer, schedule and pay. You may choose Pickup at checkout during our store hours. Our store is located in Kapitolyo, Pasig City. The complete details will be sent to you by email when your order is ready for pickup.

Standard Shipping

Orders are shipped from our studio within 3-5 days. During high-volume periods, such as sale events and holidays, some additional delays are to be expected.

We presently use GogoXpress when shipping orders domestically in the Philippines. An email notification will be sent to your email address, with tracking information, when your order ships.

Orders are delivered within a few days. Delays on the part of the courier is not within the control of Saan Saan.

 

For international shipping, please go to International Shipping.

If you have any questions on our shipping policy, please send us an email at hey@saansaanph.com.