Saan Saan is a small business with limited resources and slowly produces handmade products in small batches. When the COVID-19 pandemic hit, our business had moved outside of Metro Manila and this has caused additional logistical limits in operations.
Please review our Shipping Policy with notes on the various shipping options for you:
You may have your order picked up by you or by a motorbike courier that you prefer, schedule and pay. Orders for pickup are usually available within 24 hours after you order. Our dispatch location is in Santa Rosa, Laguna. The complete details will be sent to you by email when your order is ready for pickup.
Orders are shipped from our studio within 3-5 days. During high-volume periods, such as sale events and holidays, some additional delays are to be expected.
For Metro Manila addresses, we use a same-day courier service where your orders are delivered on the same day as it is shipped. A shipping notification will be sent to your email address on the same day.
For provincial addresses, we use a nationwide logistics company who can deliver door-to-door in most locations in the country. Orders are delivered within a few days. Delays on the part of the courier is not within the control of Saan Saan.
Orders are shipped from our studio the following day after you placed your order.
For Metro Manila addresses, your order will be shipped and delivered the next day. A shipping notification will be sent to your email address on the same day.
For provincial addresses, your order will be endorsed to our nationwide courier the next day. Orders are delivered within a few days. Delays on the part of the courier is not within the control of Saan Saan.
For international shipping, please go to International Shipping.
If you have any questions on our shipping policy, please send us an email at firstname.lastname@example.org.